Rug
Cleaning
Have your rugs lost their shine?
We love rug cleaning because it’s another area where our specialist knowledge really comes into its own. From everyday machine-made rugs to delicate hand-knotted and silk rugs, every piece has its own cleaning requirements.
Some rugs can be professionally cleaned in your home, while others benefit from a more comprehensive clean. For these, we work closely with our friends at The Good Soak, whose specialist rug-cleaning facility and equipment allow us to give your rug the more thorough treatment it needs.
We never take a one-size-fits-all approach. We assess the rug, its fibres, construction and condition before choosing the most appropriate cleaning method, whether that’s careful on-site rug cleaning or a more intensive specialist treatment.
Some rugs are perfectly suited to professional cleaning in your home, particularly simpler, shorter-pile rugs. Others benefit from a more comprehensive treatment, in which case we’ll recommend our specialist off-site rug cleaning service with The Good Soak.
Off-site cleaning gives us much more scope to tackle stubborn stains and pet accidents, thoroughly prepare the rug and carefully manage the drying of longer or denser piles. It means we can give your rug the detailed clean it needs in the right environment.
And there’s no need to worry about getting your rug there and back. If off-site cleaning is recommended, we can arrange collection and return as part of the service.
What might The Good Soak do with my rug?
Step 1
Prepare
At The Good Soak’s specialist rug-cleaning facility, the process begins by removing as much loose dirt and debris as possible before any wet cleaning takes place. Both sides of the rug are thoroughly vacuumed, followed by specialist rug beating to release particles trapped deep within the pile.
The rug is then air-dusted using compressed air, removing finer particles and preparing the fibres for the next stage of the professional rug cleaning process.
Step 2
Test
Before cleaning begins, the rug is carefully assessed and, where appropriate, dye-bleed testing is carried out. This is particularly important with traditional hand-knotted rugs and other pieces where the dyes may be less stable.
Testing helps establish how the colours are likely to react during cleaning, allowing the most suitable cleaning method to be selected and helping to protect the rug throughout the process.
Step 3
Clean
The cleaning method is selected according to the rug’s fibres, construction, level of soiling, staining and dye stability. Every part of the process can be adjusted accordingly, from the amount and temperature of water to the cleaning solutions and level of agitation used.
Depending on the rug, cleaning may range from a gentle, controlled treatment through to full immersion. Delicate or water-sensitive materials may require specialist dry-cleaning techniques. The aim is always to match the method to the individual rug rather than taking a one-size-fits-all approach.
Step 4
Protect
Once the rug has been cleaned, a professional fabric protection treatment can be applied to help keep it cleaner and looking its best for longer.
The appropriate treatment is selected for the individual rug, creating an invisible barrier that helps resist spills, stains and everyday soiling. It’s a simple finishing touch that can help protect your freshly cleaned rug.
Step 5
Dry
Rugs can have much denser fibres and deeper piles than fitted carpets, so thorough, controlled drying is an important part of the cleaning process.
Specialist drying equipment is used to dry rugs efficiently and safely, helping to minimise lingering moisture and reduce the risk of unwanted odours, dye migration and discolouration.
Don’t just take our word for it. Have a look at the video below to observe our rug cleaning in full force…
