brilliant. No fuss, efficient and friendly. I called them because another carpet
cleaning company had left my carpets filthy and wet, and had arrived 2 hrs late.
Thanks for cleaning up the mess.
I called Andrew having read the reviews and found them fully justified. I was very happy with the service and results and can say it was a pleasure to meet him. I would heartily recommend you use this service. I am sure you will find it to your benefit.Malcolm Cooper
Excellent expeditious service. Delightful folk to welcome into your home.Tim Mimpriss
The service provided by Doctor carpet was exceptional. Andrew arrived on time and did an excellent job. The lounge carpet has seen a bit of hard wear but the finished result was excellent, much better than previous cleaning. I would certainly recommend Doctor Carpet.John Hally
Doctor Carpet have cleaned our lounge carpet for the last few years and always do a very thorough job. The carpet always looks brand new afterwards. Andrew and Jen are very friendly people who provide an excellent service.Andy Turley
The accidental spillage of the contents of a full bottle of bath oil onto a bedroom carpet caused staining we couldn’t remove using domestic cleaning products (in fact our efforts made matters worse). Although the spillage occurred several years ago the carpet has been revived – thanks to Doctor Carpet it’s as good as new. The service provided by Doctor Carpet was brilliant.Roy & Margaret Bassnett
When soot fell on the carpets I thought they would have to be replaced. One call to Doctor Carpet saved the day and they provided a service second to none and a price for cleaning the carpets that was value for money.
Not only did they bring the soot out of the carpets but brought them up to a cleaner condition than before the soot fall. It was also good to have them turn up on time and undertake everything in a greater professional manner. Give them a call for all your needs, you will not regret it.
After a Google search for carpet cleaners I had a few to ring round and I am SO pleased that Doctor Carpet was the only one that bothered to pick up!
They were polite and helpful on the phone, explaining how they would come to measure up to give the exact cost but would happily give an estimated quote over the phone. They were also very open that they understood if the actual price was higher than thought they would happily leave with no ‘call out’ charge. Thankfully, this didn’t happen as the cost was very reasonable indeed.
The two men that came were professional and friendly. They worked very efficiently, listening to my description of particularly bad areas, and knowing exactly what treatments to use. I was astounded with the results (even a tar like substance left by the previous owners was nowhere to be seen!) I will definitely be keeping their number in my phone! Thank you!Lucy Boyall
I have used Dr Carpet for a number of years. They have always been punctual, very polite and given truly no obligation quotes for each job that I want doing. I am always very pleased with their work.Susan Pavey
I have used Doctor Carpet on several occasions now (once to remove ball point pen stains from a brand new carpet!!) and have always been delighted with the service I have received. My carpets have come up wonderfully and that’s despite 2 cats and a muddy booted teenager! Staff are always courteous and both Andrew and Josh are very professional yet good-humoured. They offer a very competitively priced service which I wouldn’t hesitate to recommend.Gill Dunkerley
The service I receive from Andrew at Doctor Carpet is second-to-none. Everything is completed to the highest professional standard – from booking an appointment to the finished product: a clean, fresh carpet! The cost is competitive as well.
I would recommend this company to anyone – and, in fact, have done!Judith Mellor
Dr Carpet managed to fit me in with very short notice. They did an excellent job, very competitively priced – carpets look like new. They were very quick and friendly – also cleared everything under the bed, which I was not expecting. Will definitely use them again & recommend them to others. 5 out of 5.Submitted via Which? Local
Quick response to initial phone call. Booked job in for when we wanted and excellent standard of work. Very impressed with Doctor Carpet and would recommend.Submitted via Which? Local
Genuinely outstanding service. I’ve had Carpet Cleaning done by other companies in the past, and they’ve always turned up with a tiny little hoover, that didn’t really achieve a great deal. Dr Carpet turned up with the Arnold Schwarzenegger of Carpet Cleaning machines – which, without jest, left my carpets looking like they had just been laid. Rapid service and incredibly trustworthy, pleasant guys to deal with. I’ll be using them again this weekend.Jim McConnell
We were really pleased with the service. Andrew and his colleague were on time, did a great job, didn’t leave any mess, were quick and, pretty importantly, were very pleasant to have around the house for a couple of hours. Very reasonably priced too.
Would definitely recommend and will use their services again in the future.Judy Wilkinson
Just to let you know I am very pleased with the carpets. All the stains seem to have gone and the rugs have come back to life with colour! It’s a job we put off for too long, mainly due to having bad weather and muddy dogs. See you again soon. Kind Regards. JRJR (Review via a text message)
Quick response, excellent service, reasonable charges and very entertaining! We called them initially to try and deal with ink stains on a cream carpet. They arrived within the hour and set about the job professionally. While not completely removed the stains are vastly improved. Then we asked them to come and clean some other carpets which have come up magnificently. We will be asking them back to do other jobs for us.
I have new carpets! They are actually over 10 years old but after Andrew and Roger’s visit you would never know.
They did the hall, stairs and landing then I asked for a quote for the lounge. Within 1/2 hour, that was done as well and that included them moving all the furniture. The cost was very reasonable and I thoroughly recommend Doctor Carpet.
I sent a review in March 2012 about Doctor Carpet as I was very impressed when Roger came to clean the carpets and suite. I booked Doctor Carpet this year to clean some carpets and again the service was excellent. The only difference this year was that Roger came with Andrew who is just as professional as Roger so the job was obviously done quicker. I would recommend them 100%.
Just brilliant. Roger was very helpful over the phone and after taking details of carpet size and condition gave a very reasonable estimate. The carpets were cleaned a few days later by Andrew who did a fantastic job. Carpets are spotless & we agreed to have them stain proofed at the same time (no sales pressure). Look no further if you require your carpets to be cleaned. Highly recommended.Derek Brownbill
Andrew came to my house today with a colleague they did 3 carpets one of which a cream coloured bedroom carpet had an old coffee stain on it which I must admit I didn’t think they would shift. Anyway all 3 carpets were left looking almost as new and the coffee stain was successfully removed. I will definitely use Andrew again.Warren McGuire
We have just had a large lounge/diner carpet cleaned by Doctor Carpet and what a fantastic job, the carpet which was very light beige and had several bad stains, looks like new.Andrew Kidd
I contacted Doctor Carpet on Wednesday morning. He came and collected the carpet that same afternoon and returned it on Friday. I was considering replacing this lounge feature carpet, but it now looks almost as good as new. I am delighted with the service and care from this company and will certainly recommend him to others.Denise Wiseman
Having read other reviews, I contacted Andrew Slack to clean my carpets and was not disappointed. Service was on time, professional and courteous. Andrew took the time to discuss what was needed and what the likely outcome was. The decision on whether to have the optional guard coat was left until after cleaning to ensure difficult stains (e.g. red wine) had been successfully removed – they had. At Andrew’s request, I removed small items before his arrival, he moved the large items of furniture except for two that we agreed should be left in place and cleaned up to. This was done very successfully.
It is worth noting that Andrew gave an estimate on the phone and did not visit prior to cleaning. So the estimate will only be as accurate as the information you give. I recommend noting down room sizes, number of steps, problem furniture items, specific stains etc. before calling.David
I recently used the services of Andrew Slack (Doctor Carpet ) to clean our main lounge 80/20 wool carpet and hearth rug the former of which had not been cleaned since fitting some 5 years previously. I was impressed by the 4 recent reviews and contacted them even though the distance was a 100 mile round trip. Andrew gave me a reasonable quote and attended earlier than the appointed time having contacted me to confirm this was convenient.
He was very courteous and professional in his advice and workmanship. the carpet and rug were cleaned to a high standard and dried fully overnight. The rug was touch dried with an ingenious inflatable powered machine and the carpet was cleaned with a large industrial type powerful cleaner and suction unit which on being emptied revealed the true dirt removed by the cleaning process. The carpet was then sprayed with a Scotchgard type stain protector at an agreed additional cost to prevent any unfortunate spillages penetrating in the future.Wayne's World
Looked at the comments and decided to go with Doctor Carpet and I was very happy that I did. They arrived on time and by the time they left my carpets were spotless. I didn’t realise how dirty they had got. I would highly recommend them.Debbie
I used Doctor Carpet in August 2012 for carpet cleaning throughout my house. I was pleased with the work and would not hesitate to recommend Andrew and Roger to other people.C. Donnelly
Roger Peach (Doctor Carpet) visited my home and gave me an estimate for cleaning my sitting room carpet and a full and clear explanation of all the options and the costs and the outcome I could expect. He was extremely knowledgeable and answered all my queries. He and his assistant cleaned the carpet today and I am delighted with the result; the carpet is restored to its original colour and nearly all the extensive black soot markings near the skirting boards which occur on pale carpets in old Edwardian houses (and are usually impossible to shift) are completely gone, with the rest virtually invisible. I did not have to move the settees and heavy furniture out; they moved the furniture round themselves. They were clean, tidy, very efficient and extremely courteous. I would not hesitate to recommend them for the quality of their work and the value for moneyFloreal