At times, the rare occasion arises when it is just not possible to undo or reverse damage. This is why we pay insurance premiums; to enable us to make a claim when it all goes wrong. Whilst it is not always appropriate to do so, there will be times when it is the right course of action.
Doctor Carpet can provide reports for insurance companies, acting as an independent assessor of damage to carpets as a result of eventualities such as irreversible stains and spillages or other instances of damage, such as that of water or fire.
It is always better to try and have stains treated first than to make a claim instantaneously. The charge for attempted removal, as well as the cost of the report, is normally included within your overall claim. As such, the policyholder will normally only be liable for the excess.
Don’t risk jeopardising a claim by attempting to remove a stain yourself. Allow Doctor Carpet to treat it professionally and, in the unfortunate situation that you do need to make a claim, ensure that it is not compromised by any self-attempted efforts at stain removal which may potentially invalidate your claim.